Frequently Asked Questions (FAQ)

Q1: Are your perfumes original?
Yes, we ensure that all products meet our quality standards and authenticity expectations.

Q2: How long does delivery take?
Delivery usually takes 3–5 business days after order confirmation.

Q3: Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available across most cities in Pakistan.

Q4: Can I return an opened perfume?
No, opened or used perfumes cannot be returned due to hygiene and safety concerns.

Q5: What should I do if I receive a damaged product?
Please contact us within 48 hours of delivery with photo or video proof.

Q6: How can I contact customer support?
You can reach us via phone at 0345-5479191 or email at info.m.fragrance@gmail.com.