RETURN POLICY
Return Policy
We value our customers and aim to provide complete satisfaction with every purchase.
Return Eligibility
-
Returns are accepted within 7 days of receiving the product.
-
Products must be unused, unopened, and in original condition with packaging intact.
-
Any item showing signs of use, damage, or tampering will not be eligible for return.
Non-Returnable Items
-
Opened or used perfumes (due to hygiene and safety reasons).
-
Items purchased during sale or promotional offers, unless defective.
Return Process
To request a return, please contact us with your order number and reason for return via:
-
Email: info.m.fragrance@gmail.com
-
Phone: 0345-5479191
Our support team will guide you through the return process.